Dominic Aldridge
Recent Geography Graduate | Experienced Hospitality Supervisor
Newcastle upon Tyne, GB.About
Dominic Aldridge is a results-driven Geography graduate with four years of comprehensive leadership and operational experience in fast-paced hospitality environments. Adept at optimizing workflows, managing teams, and delivering exceptional customer service, he is seeking a challenging opportunity to leverage his proven problem-solving and organizational skills in a new professional setting, eager to build new capabilities and contribute to a dynamic team.
Work
Creatures' comedy club NQ
|Supervisor Bartender
Manchester, England, United Kingdom of Great Britain and Northern Ireland
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Summary
Supervised bar operations and upheld high service standards in a dynamic comedy club environment.
Highlights
Expertly crafted a diverse range of cocktails using confident free-pouring techniques, enhancing customer satisfaction and bar efficiency.
Managed and organized bar stock, ensuring optimal inventory levels and smooth service flow during busy periods.
Maintained impeccable hygiene standards by meticulously deep cleaning bar areas, equipment, and workstations.
Provided exceptional customer service, contributing to a positive and engaging atmosphere for patrons and boosting repeat business.
The Marble Arch
|Head supervisor
Manchester, England, United Kingdom of Great Britain and Northern Ireland
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Summary
Led comprehensive operational management and team development initiatives, ensuring high-quality service and security for a prominent establishment.
Highlights
Directed daily operations and workflow optimization, significantly improving efficiency and service delivery across shifts.
Managed all keyholder responsibilities, including opening and closing procedures, ensuring robust security and operational readiness.
Delivered consistently high-quality customer service, effectively resolving guest issues to maintain a superior dining experience.
Oversaw precise stock control, inventory accuracy, and replenishment management, minimizing waste and ensuring optimal product availability.
Exercised effective problem-solving and decision-making under pressure, maintaining seamless operations during peak hours.
Gorilla Manchester
|Bar supervisor
Manchester, England, United Kingdom of Great Britain and Northern Ireland
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Summary
Supervised high-volume bar operations, ensuring efficient service delivery, team coordination, and strict adherence to safety protocols.
Highlights
Supervised bar operations in a high-volume venue, consistently delivering efficient service to a large customer base.
Trained and guided team members, optimizing performance and customer flow during busy shifts.
Ensured compliance with strict health and safety regulations, including certified allergy awareness and fire safety procedures.
Managed till operations, cash handling, and payment systems with high accuracy, minimizing discrepancies.
Maintained hygienic and organized bar environments through rigorous deep cleaning of equipment and workstations.
Creatures' comedy club NQ
|Supervisor Bartender
Manchester, England, United Kingdom of Great Britain and Northern Ireland
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Summary
Managed bar operations, stock organization, and customer service in a lively comedy club setting.
Highlights
Prepared a wide range of cocktails with precision and confident free-pouring, enhancing the customer experience.
Organized and managed bar stock efficiently, contributing to inventory accuracy and seamless service.
Executed thorough deep cleaning of bar areas and equipment, maintaining high standards of hygiene.
Provided excellent customer service, fostering a welcoming atmosphere for guests and supporting overall venue success.
Wetherspoons – Waterhouse Manchester
|Bar associate
Manchester, England, United Kingdom of Great Britain and Northern Ireland
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Summary
Supported bar operations by ensuring product knowledge, safety compliance, and efficient stock management.
Highlights
Completed comprehensive fire and safety training, ensuring adherence to workplace safety standards and protocols.
Quickly assimilated company policies and developed extensive product knowledge, enhancing customer recommendations.
Executed thorough deep cleaning and maintenance of kegs and barrels, ensuring beverage quality and operational readiness.
Assisted in efficient stock organization and rotation, contributing to inventory accuracy and waste reduction.
The Millhouse
|Head waiter
Manchester, England, United Kingdom of Great Britain and Northern Ireland
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Summary
Coordinated dining service and managed junior staff, ensuring efficient food delivery and high standards of hygiene.
Highlights
Managed food and drink service efficiently, ensuring timely delivery and high levels of guest satisfaction.
Coordinated and supported junior staff, enhancing team efficiency and overall service quality.
Maintained rigorous hygiene standards for cutlery and dining areas, ensuring a clean and safe environment.
Applied advanced food hygiene practices, contributing to safe and sanitary food service operations.
Masonic Catering Byker
|Head kitchen porter
Newcastle upon Tyne, England, United Kingdom of Great Britain and Northern Ireland
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Summary
Managed comprehensive kitchen hygiene, food preparation support, and specialized service duties for catering events.
Highlights
Assisted with fresh food preparation and general catering duties, supporting efficient kitchen operations.
Maintained rigorous hygiene standards across all kitchen areas, equipment, and utensils.
Operated and maintained deep fat fryers safely and efficiently, adhering to all safety protocols.
Executed professional silver service, contributing to high-end dining experiences for guests.
Adhered to strict food hygiene protocols, ensuring a safe and clean kitchen environment for staff and patrons.
Education
University of Salford
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BSc (Hons)
Geography
Grade: Awaiting final overall grade
Courses
Geography Degree (Awaiting final overall grade)
6th Form College Lord Lawson of Beamish
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A Levels
Business Studies, Geography, Applied Science
Courses
A level Business Studies - A
A level Geography - a*
A level Applied Science - distinction
Languages
English
Skills
Leadership & Team Development
Team Management, Mentoring, Training, Team Coordination.
Operational Management
Workflow Optimization, Process Improvement, Strategic Planning, Resource Allocation.
Customer Service Excellence
Guest Relations, Conflict Resolution, Service Delivery, Client Satisfaction.
Stock Control & Inventory Management
Inventory Accuracy, Replenishment, Waste Reduction, Supply Chain.
Problem Solving & Decision Making
Critical Thinking, Troubleshooting, Crisis Management, Analytical Skills.
Cash Handling & Till Operations
POS Systems, Payment Processing, Financial Accuracy, Reconciliation.
Cocktail Preparation & Free Pouring
Mixology, Beverage Service, Drink Crafting, Bar Operations.
Health & Safety Compliance
Allergy Awareness, Fire Safety, Regulatory Adherence, Risk Management.
Food Hygiene & Sanitation
HACCP, Cross-Contamination Prevention, Kitchen Cleanliness, Food Safety Standards.
Time Management
Prioritization, Multitasking, Deadline Management, Efficiency.
Communication
Interpersonal Skills, Verbal Communication, Written Communication, Active Listening.
Adaptability
Flexibility, Change Management, Resilience, Learning Agility.